At Manta Rica, we are committed to delivering your orders in a timely and reliable manner. This Delivery Policy outlines our shipping and delivery procedures for orders placed on our website, https://mantarica.com, in accordance with Costa Rican law.
1. Shipping Locations:
– We offer shipping services within Costa Rica. Please note that certain remote areas may have limited delivery options or longer transit times.
2. Order Processing Time:
– Once your order is placed and payment is confirmed, our team will process and prepare your order for shipment.
– Order processing time may vary depending on product availability and order volume. We strive to process orders as quickly as possible.
3. Shipping Methods:
– We utilize trusted shipping partners to ensure reliable and secure delivery of your orders.
– The specific shipping methods available for your order will be displayed during the checkout process.
4. Delivery Time:
– Delivery time depends on the shipping method selected and the destination of your order.
– Estimated delivery times will be provided during the checkout process, and they may vary based on factors beyond our control, such as weather conditions or customs delays.
5. Order Tracking:
– Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package.
– You can track the progress of your shipment through our website or directly with the shipping carrier.
6. Delivery Attempts and Signature:
– Our shipping partners will make reasonable delivery attempts to the provided shipping address.
– For certain high-value orders or at our discretion, a signature may be required upon delivery to ensure secure receipt of the package.
7. Shipping Fees:
– Shipping fees are calculated based on the weight, dimensions, and destination of your order.
– The applicable shipping fees will be displayed during the checkout process before you confirm your order.
– With a minimum purchase of $100 we provide free shipping within Costa Rica.
8. Address Accuracy:
– Please ensure that the shipping address provided during the checkout process is accurate and complete.
– Manta Rica is not responsible for delays or delivery issues arising from incorrect or incomplete address information provided by the customer.
9. International Shipping:
– Currently, we only offer shipping within Costa Rica. We do not provide international shipping services.
10. Modifications to the Policy:
– Manta Rica reserves the right to modify or update this Delivery Policy at any time without prior notice.
– Any changes made to the policy will be effective immediately upon posting the updated version on our website.
Please note that this Delivery Policy is provided as a general guideline and should not be considered legal advice. We recommend consulting with a legal professional to ensure compliance with current Costa Rican laws and regulations.
If you have any further questions or require clarification regarding our delivery procedures, please don’t hesitate to contact our customer support team.